Global Journal of Business and Social Science Review (GJBSSR)
Vol. 2(2) 2014
A Review on Customer Perceived Value and Its Main Components
Author(s): Rasoul Asgarpour, Abu Bakar A. Hamid, Zuraidah Binti Sulaiman
Affiliation: Universiti Teknologi Malaysia, Malaysia
Keywords: Customer Perceived Value, Customer Value, Price, Product Quality, Service Quality
Received: March 11, 2014 | Accepted: April 18, 2014
Type of Paper: Review | Vol. 2(2) Page: 1 – 9
Reference to this paper should be made as follows: Asgarpour, R; Hamid, A.B.A; Sulaiman, Z.B. (2014). A Review on Customer Perceived Value and Its Main Components, Global J. Bus. Soc. Sci. Review, 2 (2): 1 – 9. https://doi.org/10.35609/gjbssr.2014.2.2(1)
Young Travellers: Factors Restraining the Purchase Decision towards Ecotourism Products
Author(s): Goretti Edwin Langi , Sharifah Khairunnisa Syed Ezahar , Norsyazwani Thelaha , Nor Azah Mustapha , Dr Norliza Aminudin
Affiliation:Universiti Teknologi MARA, Puncak Alam, Malaysia
Keywords: Ecotourism, Young Travellers, Purchase Decision, Factor Restraining, Psychological Factors.
Received: March 5, 2014 | Accepted: April 21, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 10 – 18
Reference to this paper should be made as follows: Langi,G.E; Ezahar S.K.S; Thelaha, N; Mustapha, N.A; Aminudin, N. (2014). Young Travellers: Factors Restraining the Purchase Decision towards Ecotourism Products, Global J. Bus. Soc. Sci. Review, 2 (2): 10 – 18. https://doi.org/10.35609/gjbssr.2014.2.2(2)
Interference Issues and Conflict of Activities at Dam Water Catchment Area in State of Selangor Malaysia
Author(s): Norlida Ismail,Prof. Dr. Khairulmaini Osman Salleh
Affiliation: University of Malaya, Malaysia
Keywords: Interference Issues, Conflict of Activities, Sustainable Dam Management System, Selangor, Malaysia.
Received: March 9, 2014 | Accepted: April 12, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 19 – 31
Reference to this paper should be made as follows: Ismail, N; Salleh, K.O. (2014). Interference Issues and Conflict of Activities at Dam Water Catchment Area in State of Selangor Malaysia, Global J. Bus. Soc. Sci. Review, 2 (2): 19 – 31. https://doi.org/10.35609/gjbssr.2014.2.2(3)
A Study of Brand Image, Perceived Service Quality, Patient Satisfaction and Behavioral Intention among the Medical Tourists
Author(s): Cham Tat Huei ,Lim Yet Mee, Aik Nai Chiek
Affiliation: Universiti Tunku Abdul Rahman (UTAR), Malaysia
Keywords: Brand Image, Service Quality, Patient Satisfaction, Behavioral Intention, Medical Tourism
Received: March 7, 2014 | Accepted: April 16, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 32 – 43
Reference to this paper should be made as follows: Huei, C.T; Mee, L.Y; Chiek, A.N. (2014). A Study of Brand Image, Perceived Service Quality, Patient Satisfaction and Behavioral Intention among the Medical Tourists, Global J. Bus. Soc. Sci. Review, 2 (2): 32 – 43. https://doi.org/10.35609/gjbssr.2014.2.2(4)
The Usage of Humour Elements in Instructional Communication and Their Roles in Students' Achievement
Author(s): Mohd Ziyad Afiq Mohd Zaharim, Dr. Nor Azura Adzharuddin
Affiliation: University Putra Malaysia, Malaysia
Keywords: Humour, Appropriateness, Effect; Communication process; Instructional.
Received: March 14, 2014 | Accepted: April 10, 2014
Type of Paper: Review | Vol. 2(2) Page: 44 – 49
Reference to this paper should be made as follows: Zaharim, M.Z.A.M; Adzharuddin, N.A. (2014). The Usage of Humour Elements in Instructional Communication and Their Roles in Students' Achievement, Global J. Bus. Soc. Sci. Review, 2 (2): 44 – 49. https://doi.org/10.35609/gjbssr.2014.2.2(5)
Market Segmentation of Organ Donors in Malaysia: A Systematic Literature Review
Author(s): Sharifah Nurafizah Syed Annuar, Imbarine Bujang
Affiliation: Unversiti Teknologi MARA Sabah, Malaysia
Keywords: Market Segmentation; Organ Donations; Malaysia; Demographic; Geographic; Psychographic; Behavioural.
Received: March 10, 2014 | Accepted: April 26, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 50 – 54
Reference to this paper should be made as follows: Annuar, SNS; Bujang, I. (2014). Market Segmentation of Organ Donors in Malaysia: A Systematic Literature Review, Global J. Bus. Soc. Sci. Review, 2 (2): 50 – 54. https://doi.org/10.35609/gjbssr.2014.2.2(6)
The importance of investigating TESL trainees' attitudes towards Communicative Language Teaching (CLT)
Author(s): Samira Nikian, Faizah Mohamad Nor
Affiliation: Universiti Teknologi Malaysia, Malaysia
Keywords: TESL trainees; attitudes; CLT; Communicative Language Teaching.
Received: March 19, 2014 | Accepted: April 13, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 55 – 60
Reference to this paper should be made as follows: Nikian, S; Nor, F.M. (2014). The importance of investigating TESL trainees' attitudes towards Communicative Language Teaching (CLT), Global J. Bus. Soc. Sci. Review, 2 (2): 55 – 60. https://doi.org/10.35609/gjbssr.2014.2.2(7)
Investigating The Relationship Between Knowledge and Complaint Behaviour Among Motor Vehicle Repairs Consumers in Shah Alam, Malaysia
Author(s): Azmi Mat, Zarina Abdul Munir, Nur Liana Kori
Affiliation: Universiti Teknologi MARA Puncak Alam, Malaysia
Keywords: Complaint behaviour; dissatisfaction; consumer's knowledge
Received: March 23, 2014 | Accepted: April 22, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 61 – 68
Reference to this paper should be made as follows: Mat, A; Munir, Z.A; Kori, N.L. (2014). Investigating the Relationship between Knowledge and Complaint Behaviour among Motor Vehicle Repairs Consumers in Shah Alam, Malaysia, Global J. Bus. Soc. Sci. Review, 2 (2): 61 – 68. https://doi.org/10.35609/gjbssr.2014.2.2(8)
A conceptual study of the formation of online brand equity: The role of online brand trust
Author(s): Lim Ying San,Azizah Omar,Ramayah Thurasamy
Affiliation: Multimedia University, Melaka,
Universiti Sains Malaysia, Penang, Malaysia
Keywords: Online Brand Association; Online Brand Equity; Online Brand Loyalty, Online Brand Trust
Received: March 17, 2014 | Accepted: April 21, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 69 – 76
Reference to this paper should be made as follows: San, L.Y; Omar, A; Thurasamy, R. (2014). A conceptual study of the formation of online brand equity: The role of online brand trust, Global J. Bus. Soc. Sci. Review, 2 (2): 69 – 76. https://doi.org/10.35609/gjbssr.2014.2.2(9)
An Investigation of Credit Risk Management Strategies of Private Commercial Banks of Bangladesh
Author(s): Abu Hanifa Md. Noman, Md. Amzad Hossain, Sajeda Pervin
Affiliation: International Islamic University Chittagong,
BGC Trust University Bangladesh.
Keywords: Bangladesh; Commercial Bank; Credit risk; Credit risk management; Credit risk management strategies.
Received: March 8, 2014 | Accepted: April 14, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 77 – 87
Reference to this paper should be made as follows: Noman, A.H.M; Hossain, M.A; Pervin, S. (2014). An Investigation of Credit Risk Management Strategies of Private Commercial Banks of Bangladesh, Global J. Bus. Soc. Sci. Review, 2 (2): 77 – 87. https://doi.org/10.35609/gjbssr.2014.2.2(10)
The Protective Designation for Urban Conservation and Heritage Development in George Town, Penang
Author(s): Kamarudin Ngah , Mohd Fitri Abdul Rahman, Zainal Md. Zan, Zaherawati Zakaria
Affiliation: Universiti Utara,
Universiti Teknologi MARA Kedah, Malaysia
Keywords: Urban Conservation, Conservation Areas, Heritage, Protective Designation, Development Control.
Received: March 16, 2014 | Accepted: April 23, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 88 – 96
Reference to this paper should be made as follows: Ngah, K; Rahman, M.F.A; Zan, Z.M; Zakaria, Z. (2014). The Protective Designation for Urban Conservation and Heritage Development in George Town, Penang, Global J. Bus. Soc. Sci. Review, 2 (2): 88 – 96. https://doi.org/10.35609/gjbssr.2014.2.2(11)
The Effects of Brand Experiences, Satisfaction and Trust on Building Brand Loyalty; an Empirical Research on Global Laptop Brands
Author(s): Adilla Anggraeni, Desyra Sukma Dewanthi, Vivian Lim
Affiliation: Bina Nusantara University, Indonesia
Keywords: Brand experience; brand trust; brand satisfaction; brand loyalty; laptop brands.
Received: March 28, 2014 | Accepted: April 11, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 97 – 103
Reference to this paper should be made as follows: Anggraeni, A; Dewanthi, D.S; Lim, V. (2014). The Effects of Brand Experiences, Satisfaction and Trust on Building
Brand Loyalty; an Empirical Research on Global Laptop Brands, Global J. Bus. Soc. Sci. Review, 2 (2): 97 – 103. https://doi.org/10.35609/gjbssr.2014.2.2(12)
"The Village Creative Industries": Solution Strengthening Regional Competitiveness In The Asean Economic Community (AEC)
(Study Case In KendangJimbe Industry At Blitar, East Java)
Author(s): Yenny Kornitasari
Affiliation: University of Brawijaya, Indonesia
Keywords: AEC, Competitiveness, Economic Creative, The Village Creative Industries, Regional
Received: March 7, 2014 | Accepted: April 23, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 104 – 109
Reference to this paper should be made as follows: Kornitasari, Y. (2014). "The Village Creative Industries": Solution Strengthening Regional Competitiveness In The Asean Economic Community (AEC) (Study Case In Kendang Jimbe Industry At Blitar, East Java), Global J. Bus. Soc. Sci. Review, 2 (2): 104 – 109. https://doi.org/10.35609/gjbssr.2014.2.2(13)
Nursing Documentation: Culture Perception, Motivation, and Commitment (Study in ParuBatu Hospital Malang East Java Indonesia)
Author(s): Agni H. Pratiwi, Armanu, Dewi K. Ningsih
Affiliation: University of Brawijaya Malang, Indonesia
Keywords: Culture, Motivation, Commitment, Nursing Documentation
Received: March 21, 2014 | Accepted: April 19, 2014
Type of Paper: Case study | Vol. 2(2) Page: 110 – 117
Reference to this paper should be made as follows: Kornitasari, Y. (2014). Nursing Documentation: Culture Perception, Motivation, and Commitment(Study in Paru Batu Hospital Malang East Java Indonesia), Global J. Bus. Soc. Sci. Review, 2 (2): 110 – 117. https://doi.org/10.35609/gjbssr.2014.2.2(14)
